Support
We’re here to help you cook with confidence.
For questions about recipes, subscriptions, billing, or app issues, email our support team and we’ll reply as quickly as possible.
Frequently asked questions
How do I subscribe to Appetizer Premium?
Open the Appetizer app, tap your profile icon, select Upgrade to Premium, choose a monthly or yearly plan, and complete the purchase through Apple. Premium includes unlimited AI recipe generation, meal planning, archive history, and priority help.
How do I cancel my subscription?
Go to Settings on your iPhone or iPad, tap your name, select Subscriptions, choose Appetizer, and tap Cancel Subscription. Your access remains active until the end of the current billing period.
What is included in Premium?
Premium includes unlimited AI recipe recommendations, unlimited ingredient scanning, unlimited meal plans, unlimited saved recipes, and priority support. It also removes ads and supports a frictionless experience for frequent cooks.
How does the ingredient scanner work?
Open the Scan feature, point your camera at ingredients or pantry items, capture the image, and let the AI identify what you have. For the best results, use good light and keep ingredients in focus.
Can I use Appetizer offline?
Yes. Previously saved recipes, your cookbook, downloaded meal plans, and recipe history remain available offline. AI features and fresh recipe generation still require an internet connection.
How do I set dietary preferences?
Tap your profile icon, open Dietary Preferences, choose your preferences such as vegetarian, vegan, keto, or allergies, and save them. Appetizer will use those settings when generating recipes and meal plans.
How do I save recipes?
Open any recipe and tap the bookmark icon at the top. It will then be stored in your cookbook for future access.
How do meal plans work?
Go to the Meal Plan section, create a new plan, choose preferences such as days, meals, or cuisine, then let the app generate a personalized schedule with recipes and a shopping list.
Is my data private and secure?
Yes. We use encrypted connections, secure authentication, and strict access controls. We never sell personal data and we use trusted service providers only where needed to operate the product. See our Privacy Policy for more details.
Can I export my recipes?
Yes. Email us at appetizer98@gmail.com or use the contact email here and request a data export. We can provide your saved recipes, meal plans, and related account information where applicable.
How do I delete my account?
Open your profile settings and choose Delete Account, or email us with your request. Deletion removes your account and stored personal data, and the action is typically not reversible.
Troubleshooting
App crashes or freezes
Force close the app, restart your device, ensure the latest app version is installed, and confirm your software is current. If the issue continues, email us with a screenshot and the device model.
Subscription not working
Verify the purchase in Settings > Apple ID > Subscriptions, confirm your payment method is valid, and try logging out and back in. If it still fails, contact support with your receipt details.
Recipes not loading
Check your internet connection, switch between Wi‑Fi and mobile data, reopen the app, and try again. If the issue persists, email us and include the time it occurred.
Ingredient scanner not working
Grant camera permissions, use strong lighting, clean the lens, scan one ingredient at a time, and make sure you are running the latest version of the app.
Feature requests
We love hearing from cooks who want new features, smarter workflows, and better experiences. Email us with a description of your idea and how it would improve the app.
Report a bug
If you find a bug, share what happened, the steps to reproduce it, your device model, and screenshots if available. That helps us fix it faster.
Still need help?
Our support team is ready to help with account questions, bugs, feature ideas, and subscription concerns.